iPhone Users – iPhones have the oh so nifty iMessage feature. Check my notes and you will see. This is truly a horrible company. @pghjosh08 I was advised on Monday to not take the upgrade right away from a Sprint representative and do a wait and see if you got the upgrade notice. @JJJackie45 @sprintcare @sprint facing lot of network issues and already contacted with customer care team many times to fix the issue but no response and the issue still exists .. Traded in an iPhone in GREAT condition to get a discount on new. Unacceptable. If you’re not getting through to an Android, check to ensure that SMS is turned on in Settings. @MIXINGAFTERHRs Press question mark to learn the rest of the keyboard shortcuts Thanks for your help. @sprint @sprintcare systems down? I've called over and over again, but nothing. Sprint has had the wrong SSN connected to my account for 8 years. @sprintcare I’m not having a issues sending you all are just not responding. This is affecting my work. i've tried restarting it a few times. We can provide text message details (dates, times and phone numbers), but not the content of your messages. Text the following message to 9999: @sprintcare is an outage in southeast michigan still in effect? @sprintcare @TMobileHelp alright tNO, having issues again, which otherwise if this merger wouldn't have happened i wouldn't be having these issues with sprint. T-Mobile appears to be having problems. With Message Blocking, you can: ... To report spam text messages, see Text message spam. Goodbye @Sprint @sprintcare, Hello @Verizon! i've tried restarting it a few times. @sprintcare attempted to fix a problem last week that deactivated my phone for the day. @julesstjohns @sprintcare my phone is not working because of technical issues which insurance is not need for services you are suppose to provide. sms messages just stuck in limbo trying to send, and i've already reset my device. Too late. 20+ yrs, nvr wrote a complaint but @sprintcare practices have no value for customers' time or safety. Terrible. So for the original poster, feel free to give this a try. WHAT IS GOING ON?!?! I’ve had this issue since yesterday morning. i have contacted sprint tech several times and did ALL the troubleshooting you could possibly do and eventually had a replacement phone sent to me and the problem continues to persist. Some of the texts I'm missing are pretty important. @joshcheron Sign of a dying brand. @sprintcare Credits are due to overpayment. Sprint has had the wrong SSN connected to my account for 8 years. Twitter @sprint merged with @TMobile and you still suck as a carrier including the customer service. View How to Retrieve Deleted Sprint Text Messages Content. @Showtorious On your Sprint device, open your SMS messaging app. Go to Sprint.com and log in to your account. If you are looking ... Messaging Blocking is meant only to block messages, not to prevent overages. @sprintcare Can you guys just get it together? @sprintcare are there any issues in omaha today??? Text Message content (the actual words or pictures contained in a text message) is not stored by Sprint. Hi SeeSax, allow us the opportunity to assist you. Third-party content/downloads are add’l. Worked in CustSrvs. @sprintcare 20 year customer. Why does this happen? @sprintcare have been having issues for two weeks now where I can't log onto my account through the sprint website. @sprintcare are there issues with service 22642 area. @TMobileHelp @CallieField @TMobile @TMobileHelp @CallieField @sprint @sprintcare I'm in the DM - now the bigger issue is the fact that your in store representative hung up on me and will not answer a call from my number. @TSherwo08378203 @Audreyebro This has been painful to watch from my vantage point. Not all customers deserve this push? @sprintcare can you help with an issue im having with my service? i'll reset my network setting. ... Em_Will_I_Am in Buzz About Wireless 07-16-2020. NOW I NEED MY CREDITS BEFOR I PAY MY BILL JUST LIKE YALL NEED YOUR $$$$ I NEED MY CREDITS NOW TOO. @sprintcare The only problems I have, besides being currently chained to Sprint, are: I am sure that can be quite frustrating for your text messages not to go through. @tommymcgowan Waiting all day. @TMobileHelp @CallieField @TMobile @TMobileHelp @CallieField @sprint @sprintcare I'm in the DM - now the bigger issue is the fact that your in store representative hung up on me and will not answer a call from my number. i still have no service. @sprintcare girl. @sprintcare my phone is not working because of technical issues which insurance is not need for services you are suppose to provide. I’m paying @sprint for 1 bar ? That is what customer service is all about. #badservice. How to View Unbilled Sprint Call logs Online. But still nothing. 4. @gusss501 @TMobile @sprintcare #COVID19 victims expect your mobile provider to disconnect your phone. @FCC, @CAROLINETheillz This is horrible service and poor customer service experience. @sprintcare hey sprint, just for future reference, my on going issue with my data problems in areas in Illinois were fixed! @sprintcare have been having issues for two weeks now where I can't log onto my account through the sprint website. This issue is happening all over the Bay Area in California and I would prefer not to give my cross streets on an open forum. I was not rude at all...in fact I have an audio file of the call if you or anyone else wants to hear it...it is simultaneously hilarious, infuriating, and pathetic. Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. Part 2. @sprintcare anyone having connectivity issue in Central TX right now? @sprintcare 20 year customer. @AreoCleanse Ugh! @sprintcare I sent in a broken computer monitor to Sprint MyHome 4 months ago. Off to a great start. This happened to me a month ago and now its gone again! It either doesn't come through, or I get a notification that the message is downloading, and then a message that it failed to download (more often than not, it's just not coming through at all). Now from the open ticket from the SERVICE OUTAGE IN MY AREA. SeeSax, thank you for letting us know that your issue has been resolved. Android does not receiving text messages from an iPhone. Disaster to say the least! @sprintcare y’all don’t ever get this, please let this company die, it is the worst phone service and the calls do no justice. Can’t log Onto the website or application..... @bribrezzy69 @sprintcare Why so you guys can spend another hour of my time running around not fixing the issue? Text messaging is the most basic service a phone can offer but some of Samsung Galaxy S7 (#Samsung #GalaxyS7) owners complained not being able to send and/or receive SMS and MMS messages. @MichelCombes @Apple @sprintcare As a Sprint loyal wireless customer, I’ve had recurring issues with my Apple 11 ProMax I-phone for over 1 year! i don't know how long it's been like that. @sprintcare Note: they hung up as soon as my issue sounded complex. I get “Downloadling” messge on sevral messages. Confirm that your message type is supported. It has not been off or out of coverage. What’s good with customer service? AND IT WAS THEIR MISTAKE. @sprintcare @sprint @TMobile Sprint customer 10+ yrs. i still have no service. Please resolve this issue. @sprintcare I have spent 4 hours at a time on multiple days over months ‘working’ on this and faced lies and bull. Over two hours, a disconnect and now the new person is starting at square one. CONVENIENTLY your call service drops our call every time they transfer us to finance. @att and @verizon, wanna poach a 11yr @sprint account? @sprintcare My data, Volte, and LTE has been missing for 2 days again!! @Ginachka @BlakeRidgway_ @sprintcare Yes my entire household. Now that the merger has been approved and is final, it's time to answer … charge. My sprint service is not allowing me to send the message without sending them 36x. 3. Been shuffled to @sprint repair store 5x(during covid)spent hrs with custsrvs to prove the issue, 3wks & finally escalated, still no resolution. @mutley22642 Called my phone support it’s not an issue with my device. @sprint @sprintcare GHETTO! I had a casa pebble w/sprint but on TXN it doesn't work. Anyone have a US corporate number? Sprint's parent company also operates Boost Mobile, Virgin Mobile and Assurance Wireless. I have a S8+. i have a Samsung S7 Edge. And I do not have service. @sprintcare are you aware that your chat technical help is worse than useless? You are able to send text messages but you are not receiving texts from numerous contacts. @newbranchfarms @sprintcare @TMobile I see you are having MMS issues today. @sprintcare I'm far beyond done with Sprint. Please everyone beware before believing their offers! But wouldn’t you know it, there’s that link ‍♂️ thanks for nothing #yousuck, @riskybzns If yes, please let's try these troubleshooting steps as a work around: 1. @sprintcare there’s an outage in Appomattox VA. Now they say there is no note in the system about it! Current bill shows no discount/trade in. MMS not sending pictures on text messages Go to solution. thanks it's okay. If anything, I'll drop lines as I did recently. Anyone have a US corporate number? @TroySensaii @sprint @TMobile @sprintcare @TMobileHelp Same problem! I’m paying @sprint for 1 bar ? What’s up? Customers are reporting that they can’t make or receive phone calls, although data appears to be unaffected. ?‍♂️ 2 hours and no one even offered a credit. But wouldn’t you know it, there’s that link ‍♂️ thanks for nothing #yousuck, @sprintcare @TMobileHelp alright tNO, having issues again, which otherwise if this merger wouldn't have happened i wouldn't be having these issues with sprint. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature. I only have 1 or 2 bars and my data is only working when connected to WiFi smh. The company was founded in 2009 in Ontario, Canada and originally operated as a text messaging app. Receiving phone number. Block messages from a specific number. @blksalaryman Do you know why there is a delay? Not only is the line not free it was put on separate more expensive line and five months later they will not resolve issue. @MikeSievert @CallieField giving credit doesn't &hasn't resolved the issues I have with account. i'll reset my network setting. @sprintcare are there any issues in omaha today??? Current bill shows no discount/trade in. I went to a tech store yesterday and got a new sim card. Already was cancelling service and this solidified it. Ok so when @sprint @sprintcare tells you they will call back in 30 min how many hours or days does that mean? Ever since the merger has started happening with @TMobile I have been having constant issues. Several tech calls to Sprint & visit to local Apple stores! @TMobileHelp @sprintcare @sprint @TMobile 1/2 maybe 3 or 4: 1 hour in online chat while U tried to retain me. my phone does not get any data service. #CustomerService. There is no excuse for this. They will text me saying how come you didn't reply and it turns out I never got their previous message. How can … read more Got 5g with 4 bars. I ran into a small issue registering online just now...customer service was 5 Star! it's okay. @sprintcare there’s an outage in Appomattox VA. but i have noticed that i have been in other locations when known texts were sent and i did not receive them. Be the first to know the next time Sprint goes down. I was promised a credit to my account. A mistake on my end - not a glitch in your accounting. In 2013 the company expanded into the USA where it began to offer phone service as a Sprint MVNO (()).. There is no excuse for this. Overview. We'd like to ask you some questions. Their customer service is so awful their guidance to me this morning to fix problem 'x' deactivated my device entirely. Via No cellular service, no info or answers. Zip Code 67052. I lost data for a while and now it’s only roaming. Terrible. @randelson @sprint @sprintcare systems down? Text details displayed on your My Sprint account include: Sending phone number. @gusss501 I've called over and over again, but nothing. I was issued a refund by customer care. @KeithDobiee @MalikMin_44 Mine has been going on for a month or so. Eligible for phone upgrade. No luck and no help from @sprintcare. lte icon is up and the voice is working. This is an absolute customer service disaster. I have more problems then when I came in. Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. #tmobile #sprint. @sprintcare Do y'all train your associates to misread a date, call your customers liars, and then disconnect the chats? Having some really bad connection issues the last 2 days. @MikeSievert @CallieField giving credit doesn't &hasn't resolved the issues I have with account. 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