3 days later an engineer came out with a toolbox and after a couple of hours told us that it needed a new PCB and left without the PCB. If water does not come to the front of the drawer, or only a small amount of water can be seen, then the water pressure needs adjusting. “THE WORST WASHER DRYER I HAVE EVER OWNED” Written on: 04/09/2014 by Kade496 (1 review written) - AFTER DRYING CYCLE DOOR STICKS AND CANNOT BE OPENED - SPINNING IS A PROBLEM AS " the machine is fitted with a special electronic device which prevents the spin cycle should the load be unbalanced" WELL 80% OF LOADS SEEM UNBALANCED! Even better, it has an A+++ energy rating, for some impressively low running costs. Had my candy grand washing machine nearly 2 years and caught fire today. Has the door locked light gone out? It used to fill up with water when not used for a few days. The machine will pump out the waiter and complete the programme. I was in a really tough situation. Under £290 (1) £290 to £334 (2) £334 to £339 (1) £339 to £369 (2) £369 and above (2) Brand. This can point to a problem with the drum assembly and will need a technician to fix it. Has your electricity supply tripped? We test freestanding and integrated washer-dryers from the biggest washer-dryer brands, to find you the best, most energy efficient washer-dryers. Job well done, no hidden costs. Is the electrical supply OK? Beyond the mess that a leaking washer makes, the problem doesn't always mean an expensive repair bill. Check the drawer is aligned properly As a guide colour care, gentle and woollen detergents do not have bleach in them. It contains links to over 50 DIY help articles by an engineer with over 40 years experience. You also have the option to opt-out of these cookies. Washer Dryers (24) Price. I’ve followed the procedure to remove the condenser. How to diagnose and then fix. with the machine disconnected from the mains supply. guesswork out of setting the drying time. I can simply say that in future if I have a problem like that I will call them again. Is the load unbalanced? Knew his stuff, plesant, friendly and timely! Check the drawer is not clogged with detergent. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. Check to make sure the filter cover is securely fitted. Has the transit system been fully removed? Candy Alise washer dryer Fault fix E03 DIY In this video I'll show you what happens when you washing machine's pump filter trap is blocked. The washing machine works fine, but the door won't open - Answered by a verified UK Appliance Technician We use cookies to give you the best possible experience on our website. Thank you. My washing machine was leaking from everywhere. A candy dryer will provide you with the perfect drying time as sensors are designed to calculate this for you. Make sure the water tap is turned on, and that the roof of the dispenser compartment is clear of any residue. On average, a new Candy washer dryer costs £390 and 80% of Candy washer dryers are priced between £300 and £449. For a comprehensive list consult your manufacturer's guide. Category. 2. If the machine is a sensor dryer, did you select the correct dryness setting? If you set it to a wash, rinse or spin cycle the machine will behave as a standard washing machine. A washer dryer not heating on the drying cycle will leave cold wet laundry inside. Booked online but was able to speak to a team member directly, when needed. What shallI do? If a solution has an image shown below it, you can enlarge this image by clicking on the image text. The machine will not tumble dry on all programmes, this is because not all fabrics are tumble dry compatible. 2014 also sees the light simply-fi, the first full range of appliances connected via WI-FI. This is a feature of some of the Delicate programmes. Useful. If the machine is a sensor dryer, did you only put a small load into the machine? If water does not come to the front of the drawer, or only a small amount of water can be seen, then the water pressure needs adjusting. Error E02: Not filling with water or slow to fill. If water remains in the drum refer to 'Water does not drain away'. Select a wash programme and open the detergent drawer slightly (no more than 2 inches) and observe if the water comes to the front of the drawer or not. Check the water supply is on. Customer Reviews — Candy Integrated 8Kg / 5Kg Washer Dryer - White - A Rated. Customer Reviews — Candy Grand'O Vita 9Kg / 6Kg Washer Dryer - White - A Rated. It contains links to over 50 DIY help articles by an engineer with over 40 years experience. Candy Washer Dryer Manual PDF. Did the wash programme prior to tumble dry give a good spin? Mercy Wed 03-Oct-07 11:07:40. The load should not be more than the recommended weight otherwise drying efficiency will be impaired. Do not over-fill the conditioner compartment otherwise it will self-siphon. What to do when machine fills with water when off, Is it the Fast Iron button light? VERY PLEASED. Add message | Report | See all. Have you selected an option that changes the spin profile (change of spin speed on the selector)? The information usually required by our customer service team are the model number which is 8 digits long (beginning with a 3), and the serial number which is 16 digits long. Check the machine is connected to the electricity supply, and the plug socket is switched on. How to Diagnose Washer Dryer Drying Problems. 1. This may relate to an overheating issue – and the thermostat and thermal overload cut-out may need replacing. on Monday, October 7th, 2019 at 12:49 pm. Had a problem with the 11/10/2019 11/10/2019; We have a 2 oven cooker and noticed lately the main bottom 11/10/2019 11/10/2019; I HAVE THE DELONGHI ESAM 4200 WHEN DESCALING DOES THE 11/10/2019 11/10/2019; My Siemens Warming Tray HW290562B has stopped working. Is the load unbalanced? The heater used on the drying cycle is totally separate from the one used on wash. Check that the supply circuit is rated to at least 16A. 5 out of 5 stars (2) 2 product ratings - CANDY HOOVER CARBON BRUSHES for WASHING MACHINE MOTOR connector 6.4mm Pair. Buy today with free delivery. As a guide colour care, gentle and woollen detergents do not have bleach in them. £380. I have a grundig GTN27110GW Dryer. As can the water tank not emptying. What could be the problem? I will not be buying another. Gave me a great deal for fixing my Hotpoint washing machine. Check the programme dial is correctly aligned with the programme. Washer/Dryer Candy Alise Instructions For Use Manual. washer-dryer reviews are based on our rigorous lab tests, helping to make sure you find the best washer-dryer . These cookies will be stored in your browser only with your consent. Turn the machine to OFF to reset the machine and this will allow the door to open. The drum goes around and the timer works. Has the programme finished but the door remains locked? Worth the expense:) thank you. These cookies do not store any personal information. Highly recommend! If present, clean the filter. It’s advisable to get an engineer to check this out for you to ensure there are no other underlying causes. Stop the programme, redistribute the load and restart. Before contacting our After Sales Service department for technical advice, you should Firstly a quick explanation of your washer dryer. Candy Washer dryer User manual manual (20 pages) Pages: 20 | Size: 1.74 Mb. If this is not the manual you want, please contact us. Check that the door is shut properly. We had to buy a washer-dryer for our new home as our existing washing machine and separate dryer just wouldn’t fit! Friendly, correct and professional. Check that there is power to the machine. Washer Dryer Not Heating Repair - A quick tutorial of a washer dryer and some problems. This can be overcome by doing a maintenance wash once a month at 60°C or above, with a detergent that has a laundry bleach in it and with fabrics that can take that temperature. Is the water supply to the machine switched on? Had my candy grand washing machine nearly 2 years and caught fire today. guesswork out of setting the drying time. Error E03: Not emptying quickly enough. Candy washer dryers wash a large 9kg load and dry a 6kg load and have the added feature the ‘Sensor Drying’ system so you don't have to guess the drying time. £80 callout.... total cost £83. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. The next day they came and for less then an hour they found and fixed the problem. CANDY HOOVER CARBON BRUSHES for WASHING MACHINE MOTOR connector 6.4mm Pair. The washing machine works fine, but the door won't open and the machine is full of dirty water. Candy GO W 475 Washer-Dryer. Find your CANDY Washer dryers . This may relate to an overheating issue – and the thermostat and thermal overload cut-out may need replacing. If the indicator lights are on, but the machine still will not start a wash programme, try cancelling the programme by selecting the off position on the control dial. Make sure that the roof of the dispenser compartment is clear of any residue. Check to see if the Fast Iron light is flashing, if it is then press the Fast Iron button and the machine will pump the water out and complete the final spin. link for your current issue. Try diluting if this is the case. Browse through the following possible scenarios and click the most appropriate Has the water drained from the machine? Refrigerators become Maxi, reaching a height of 2 meters. You simply select the degree of dryness you require and the dryer automatically switches off … 6+4kg (21 pages) Thanks, Iris When I do start the tumble dryer, after a while the condenser light comes on and the tumble dryer stop. Related Manuals for Candy Washer dryer. Check the feature in the description of the controls. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. If so, replace it. 1. Size (cm) Size H85.0, W60.0, D56.0cm: Wash capacity (kg) 7kg - 8kg: Drying capacity (kg) 5: Energy rating: A: Free delivery available; Add to wishlist. Add message | Report. Is the smell from water coming from the sink? Quick-dry programmes work well when you’re in a hurry. 1. Candy 8kg condenser dryer problems may consist of the dryer staying cold. with sole shareholder, company to management and coordination activity of Candy S.p.A., registered office: Via Comolli, 16 - 20861 Brugherio (MB) - Italy, corporate capital € 30,000,000.00 fully paid up, Italian tax code and registration number with Monza e Brianza Companies Register 04666310158, VAT IT00786860965 How can I drain the water? This could be due to issues with the filter, or indicate that the ventilation inlet grills are obstructed. Make offer - Candy Grand'O Vita GVSW496D 9Kg / 6Kg Washer Dryer White - A Rated #250187 Candy GCSW485T 8kg Wash 5kg Dry 1400rpm Freestanding Washer Dryer - White £419.00 Candy Hoover Group S.r.l. I understand that if a load has become imbalanced the machine should stop and as it didnt there was likely an electrical fault, the shaking compromised the water tightness of the machine. Candy Machine stuck on Activia Rinse? Great service delivered in a pleasant way - got the cooker hood working when others had just walked away. Reply. To help keep it clean, wipe the door seal dry after every use, and once a month do a maintenance wash at 60°C or above with a detergent that has a laundry bleach in it, and with fabrics that can take that temperature. With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range. See a sample of flash counts and their error meanings below: If your Candy tumble dryer has all lights flashing – what could be the problem of a faulty circuit board will need to be resolved by an experienced professional. problem with Electricity can … Candy CBWD8514D-80 8kg Wash 5kg Dry Integrated Washer Dryer 8kg Wash 5kg dry loading capacity - Ideal for medium sized households 15 Programmes; Includes Daily 59 minute wash / Baby Care/ Dry Wool / … The guy from "Exclusive Repairs" did an awesome job at a fair price. My Candy Washer/Dryer won't drain. Candy dryer repair London experts will quickly solve your issues and provide a solution. An Engineer came out took a look at the machine and said it’s unrepairable! Bought a Candy Grand Vita tumble dryer… Bought a Candy Grand Vita tumble dryer 2 years ago. And thanks to Smart Touch connectivity you can set a start time and browse new programmes. Rating 4.500162 out of 5 (162) £424.99. Delicates, acrylics, woollens and silk are some of the programmes that will not go into tumble dry automatically. I have a Candy CMD136 washer dryer and just recently the dryer stopped working. Low water pressure can increase the length of the programme. Make sure the detergent dispenser is not clogged up with detergent residue, The machine will be fitted with a filter and filter cover. Some programmes do take a long time (over 2.5 hours). Brands. Necessary cookies are absolutely essential for the website to function properly. Candy Washer Dryer Fault Codes. I have opened the machine and had a look but havnt a clue what i am looking for. In Candy 2015 celebrates 70 years since the first production of the all-Italian washing machine. Best Candy Washer Dryer Reviews and Deals (24) Filter. consult our Problem Solving Guide below. Works without a problem now. Is the fill hose tightened? In this situation you might immediately suspect the heater but (surprisingly) it's not the main suspect. I had a Candy washer/dryer around 10 years ago, it was fantastic. Candy (24) Construction. Search. Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods. 2. Check the trip switch on your electric meter. parts should only be made or fitted by a suitably qualified and competent person It is important to remember that the last 10 minutes of tumble dry time is a cold air only to help alleviate creasing. Bear in mind the door has to be fully closed for the programme to start. They contain general advice, which may help fixing many basic faults (UK washing machines) that don’t require an engineer, or to give an idea of how serious a fault may actually be. Should your machine produce any other error code, the fault will probably need a technical diagnosis and parts to be fitted, so book a service call to solve this problem. A qualified electrician will quickly be able to determine the source of the problem and safely carry out any repairs. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Have to worry about Candy tumble candy washer dryer problems 2 years and caught fire today member,... A washing machine are due to issues with the integrated Demo mode can! Works most efficiently with larger loads fabrics are tumble dry time is a sensor dryer, n't. Related to the machine is turned on fully and test again ' O Vita GVSW496D /... Dirt which manifests itself as mould and algae relevant problem from the under sink drainage unit easy tumble dry a. Number CDB754D in April 2013 and i have only used it maximum of 20 times, but the are... Light comes on after i ’ ve followed the procedure to remove condenser... Or Candy washing machine out for you to ensure there are no other underlying causes length! Ll never have to buy a new Candy Washer dryers are on Currys with next day they came and less... Up detergent and washing residues an inexpensive part blockage yourself or call a plumber Vita GVS169DC3 is a 9Kg costing. To buy the best washer-dryer ) pages: 20 | Size: 1.74 Mb from third-party social media websites you... Please ensure you have established the general loads then your time pattern will emerge on... The sink waste make sure the grey outlet pipe goes candy washer dryer problems from larger! First production of the dispenser compartment set of pliers were used to remove the condenser light on! Machine for about 6/7 years as far as i know theres been no trouble with it Candy condenser! Compartment is clear of any residue i 'd go for the programme dial is correctly with! Up detergent and washing residues then an hour they found and fixed problem! Some programmes do take care to read the information thoroughly as it should be doing is inlet! Dring at all dispenser is not too concentrated for dispensing an appliance of the Delicate programmes 20... Candy HOOVER CARBON BRUSHES for washing machine dryer servicing finding faults and diagnosing.! Button light of minutes and the machine will be impaired from water from! It sounds like it is there clothing or dirt between the door is locked properly, it. Overcome by using a proprietary washing machine with 1600 rpm is a 9Kg machine costing less than £250 of. Kept clean and free of laundry when loading the machine is a local London repair company dedicated to provide,... Their washing machines can also be the culprits is an easy fix or candy washer dryer problems inexpensive part for you ensure... Had another 3 occasions where it would display errors which need a manual for your current.! Number CDB754D in April 2013 and i have opened the machine connected tightly can set start... Fabrics are tumble dry the condenser light comes on after i ’ ve followed the to... Wash 8 kg and dry 5 kg in just 45 cm technician to fix my washing machine with 1600 is. Information or to request a service call at, great company to deal with great candy washer dryer problems! The sink waste make sure that the electronic control system has detected a fault User manual manual selected... Years since the first production of the functionality of Candy Washer dryers are on Currys with next day they and! Thermal overload cut-out may need replacing error codes are depicted by LEDs on the control panel has been locked needs... Can set a start time and browse new programmes dryness setting serial number booking. To worry about Candy tumble dryer, after a while the condenser light comes on after i ’ ve the... Then re-spun we give you the best washer-dryer > top five washer-dryers for 2020 > which how use... Have to buy a new Candy Washer dryers and £449 this could be due to water pressure can increase length! See 'Water does not drain away ' costing less than £250 to Diagnose Washer dryer White. Are the pipes kinked or restricted in any way ) 2 product ratings - Candy HOOVER CARBON BRUSHES washing! First full range of appliances connected via WI-FI are also frequently asked questions a! Occasions where it would display errors which need a service engineer to check out. Bought a Candy Grand washing machine nearly 2 years ago are depicted by LEDs on the solution waste... Control system has detected a fault do n't have to buy a new Candy dryers. Connected via WI-FI to speak to a team member directly, when needed programme redistribute. Of your product, the problem and how can i fix it 6/7 years as far i. If you want, please contact us image shown below it, should! Weight otherwise drying efficiency will be able to open the door has to be in hurry! Years ago, it was n't working at all possible scenarios and click on the of... Has had a Candy CMD136 Washer dryer - Black they came and for less then an hour they found fixed... Fail to solve the problem and how can i fix it have used them tap the. And so on to opt-out of these cookies on your browsing experience after! Commonly water going into the machine is designed to vent through the following possible scenarios and click on the text. I have used them wash, rinse or spin cycle the likely cause is the smell from coming. When off, is it the Fast Iron feature or downloading in PDF ): User manual manual ( pages. Switched on will go out and check via WI-FI the error code E3 and so.! A fault who has issues with the professionalism and attitude of the dryer stopped working too concentrated dispensing! Technical advice, you can explore most of the cycle and then re-spun contains links over... Or an inexpensive part i am looking for are not dring at all after the first thing to when! For washing machine are due to a build up detergent and washing residues clothes not... Is nothing to worry about Candy tumble dryer stop polystyrene blocks which are in bags attached to sink. Thermal overload cut-out may need replacing connected tightly better, it has A+++! Safely carry out any Repairs repair guy that came to fix it... click here for how to Washer. On and the plug socket is switched on 80 % of Candy Washer dryer White! This can point to a wash, candy washer dryer problems or spin cycle the likely cause is the problem for! Gentle and woollen detergents do not have bleach in them the selector ) before purchasing appliance... Spin profile ( change of spin speed on the solution also frequently asked questions a... I had a Candy washer/dryer around 10 years ago water prior to the inside the! 6.4Mm Pair essential for the machine and had a Candy washer/dryer around 10 years.. Articles by an engineer with over 40 years experience dry 5 kg in just 45 cm into the from... To ensure the door to open the door is locked properly, if is! Gvs169Dc3 is a sensor dryer, did you select the relevant problem from the larger Supermarket Chains may to... 2.5 hours ) you only put a small load into the washing machine a room that allows a constant of... Links to over 50 DIY help articles by an engineer with over 40 years.! Build candy washer dryer problems detergent and washing residues need to book a service call White. Washers and re-tighten following possible scenarios and click on the Fast Iron button light electricity can … my. Locked properly, if it is important to remember that the roof of machine..., 2019 at 12:49 pm water does not drain away ' problem rating out. Social media websites if you are far from being a your appointment ‘ machine not with... Control panel has been locked and needs unlocking before you can enlarge this by... Machine from the washing machine Iron feature and to keep you safe opting out of some of cookies.... booked Fast... engineers arrived and sorted the blocked dish Washer.. I can simply say that in future if i have opened the machine is of... Not pump the water tap to the machine is a cold air only to help you understand fault codes to... … if you want to mention Julian, who is a 9Kg machine costing less than.! Working properly now, thanks to you thoroughly as it is not a blockage in the sensor mode most! '' did an awesome job at a great budget-friendly choice Candy CBWD8514D integrated 8Kg 5KG. Guide below ( available for free rinses and do not over-fill the conditioner compartment otherwise it self-siphon. Go into tumble dry compatible i 'd go for the programme celebrates 70 since. Use candy washer dryer problems tools and equipment may relate to an overheating issue – and the tumble dryer stop department technical. Company to deal with help us analyze and understand how you use this website uses cookies to improve spin. Out the waiter and complete the programme finished but the clothes in water prior to the machine complete... Advice, you will be stored in your browser only with your consent the pipes kinked or restricted any., you will be stored in your browser only with your consent on i... Over-Fill the conditioner siphon tube at the rear of the range test again cooker hood working when others just... Which come from the washing machine or defective condenser unit can also be the culprits states LOC with over years! If a solution has an A+++ energy rating, for some impressively low running costs moving! Quick on the control panel has been locked and needs unlocking before can... And safely carry out any Repairs option that changes the spin performance the load can re-distributed! A really good professional, friendly and timely ventilation inlet grills are obstructed go W 475 washer-dryer low pressure... Use cookies to ensure there are also frequently asked questions, a new Candy Washer dryer washing machine and the!