For the avoidance of doubt, "Disputes" under this section does not include disputes, claims, suits, actions, causes of action, demands or proceedings that arise out of the actual provision of health care by a Provider (Health Care Services), even if the Dispute involves Digital Services. Lake Forest 847.234.5600. View our updated visitation guidelines here. As used here, "Northwestern Medicine", "we", "us" or "our" means Northwestern Memorial HealthCare and, where appropriate, its corporate affiliates, including but not limited to Northwestern Memorial Hospital, Northwestern Medicine Lake Forest Hospital, Northwestern Medical Faculty Foundation (d/b/a Northwestern Medical Group), Northwestern Memorial Foundation, Northwestern Medicine Central DuPage Hospital, Northwestern Medicine Delnor Hospital, Central DuPage Physician Group (d/b/a Northwestern Medicine Regional Medical Group), Northwestern Medicine Kishwaukee Hospital, Northwestern Medicine Valley West Hospital, Marianjoy Rehabilitation Hospital, Rehabilitation Medicine Clinic, Inc. (d/b/a Marianjoy Medical Group), Northwestern Medicine Huntley Hospital, Northwestern Medicine McHenry Hospital, Northwestern Medicine Woodstock Hospital, and Centegra Physician Care. If a payment is not successfully settled and you do not edit your payment method information, you remain responsible for any uncollected amounts and authorize us to continue billing the payment method, as it may be updated. Communicate with your doctor Get answers to your medical questions from the comfort of your own home. To comply with transparency or other public reporting obligations; and. Please use the links below to jump to the sections of our Privacy Policy to learn more: What Information Does Northwestern Medicine Collect? Northwestern Medicine and its corporate affiliates, each in its own capacity, acts as a "Data Controller" under the GDPR. Or, you can pay as a guest; Visit Notes Review your providers office visit note or hospital discharge summary to better understand your care and answer any questions you may have about your visit You and Northwestern Medicine agree that each may bring claims or otherwise resolve Disputes against the other party only on an individual basis, and waive any right to pursue any claims as a plaintiff of class member in any purported class or representative action or proceeding. Please review this Privacy Policy, which is incorporated into and made part of our Terms of Use. Moreover, My Chart Nmff has yet to grow their social media reach, as it’s relatively low at the moment: 9 Google+ votes. Tweets by LovelaceHealth. When you access and use a Linked Third-Party Service, you are subject to that third party's terms and conditions of use and privacy policy and you agree that Northwestern Medicine is not responsible for and has made no representations or warranties, express or implied, regarding any Linked Third-Party Service and that Northwestern Medicine shall have no liability relating to such Linked Third-Party Service. You and Northwestern Medicine further agree to be bound by the following general terms: 20. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS App and will not be responsible for any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty. Please direct any questions, complaints or claims with respect to an iOS App to Northwestern Medicine at the contact information provided below. Upon your request, we may send you information about Northwestern Medicine via email. If at any point you have issues signing up for MyChart, please go the the Contact Us portion of our website and submit an inquiry or call MyChart Help Desk at 1-833-395-2035. You and Northwestern Medicine agree that these Terms and any Dispute between you and Northwestern Medicine relating to your use of the Digital Services will be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict-of-laws provisions. These communications may include operational notices about your Account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You also agree that we may send you notice through the Digital Services or your Account. In order to give you access to the best healthcare, we moved to a better MyChart and are bringing your health information into one place. You also waive any rights you may have with respect to Third Party Disputes under any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release. However, the patient's revocation will not affect any releases of information that were made prior to processing the revocation request in reliance on these Terms. Your continued use of our Digital Services will constitute your agreement to the changes we have made. We reserve the right to change our Terms at any time. By signing a proxy designation form, a patient authorizes us to provide access to the patient's information in MyChart to the person (18 years or older) that the patient listed. Notice to Northwestern Medicine shall be sent by certified mail or courier to Northwestern Memorial HealthCare, 211 East Ontario Street, Suite 1800, Chicago, Illinois 60611. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law. Top 5% for clinical care in the U.S. Forgot Password? The types of information we may collect from you include: Information We Collect Automatically When You Use the Services. Northwestern Medicine grants you a limited right to use the Digital Services for your personal use. If any provision of these Terms is or becomes unenforceable or invalid, the remaining provisions will continue with the same effect as if such unenforceable or invalid provision had not been used. If you are experiencing a fever, coughing, shortness of breath, loss of taste or smell, aches, pains, or any other COVID-19 symptoms, contact your provider by phone. What is an access code? If Northwestern Medicine wishes to process any special categories of Personal Data as set out in Article 9(1) of the GDPR, it may do so when necessary for scientific research purposes, medical diagnosis, or the protection of vital interests. Under State and Federal law, there are certain types of medical information that the parent or guardian of a minor patient age 12 or older may not view without consent of the minor patient. The free MyNM health app offers an array of tools and resources for both Northwestern Medicine patients and visitors. is, in our sole judgment, objectionable or that restricts or inhibits any other person from using or enjoying our Digital Services, or that may expose Northwestern Medicine or others to any harm or liability of any type. Use the Digital Services in any manner that could interfere in any way with the operation of the Digital Services or any server, network or system associated with the Digital Services, including by: hacking, mail-bombing, flooding, overloading, or making "denial of service" attacks; probing, scanning or testing the vulnerability of the Digital Services or any server, network or system associated with the Digital Services; breaching or circumventing firewall, encryption, security or authentication routines; accessing data not intended for you, or accessing another's account that you are not expressly authorized to access. Note that you can revoke your consent at any time by changing the settings on your device. Please see our separate Cookies Policy to learn about how we use cookies on the Site and your choices in relation to the use of cookies. Our notice to you will be sent electronically in accordance with the section titled "Accounts, Account Security, and Communication Preferences", and will include (x) our name, postal address, telephone number and an email address at which we can be contacted with respect to the Dispute, (y) a description in reasonable detail of the nature or basis of the Dispute, and (z) the specific relief that we are seeking. Log in or register as a new user via a web browser. If you “Do not have an account” you can enroll in NM MyChart. If you've checked the FAQs and still can't find the answer to your question or issue, please call us at 1-855-HLP-MYNM. your violation of any third party right, including any intellectual property right, publicity, confidentiality, property or privacy right. Additional Information for Individuals in the European Economic Area (“EAA”) In addition to the aforementioned information, the following information applies to any individual located in the EEA. With your permission, we will send the notification based on the geo-location of your mobile device relative to the facility where your appointment is scheduled. The "Northwestern Medicine" name and logo and all other Northwestern Medicine names, marks, logos and other identifiers are trademarks and service marks of Northwestern Medicine. Register for a COVID-19 Test. As such, we do not take responsibility for any User Content provided through the Digital Services. You access and use a Linked Third-Party Service solely at your own risk. For help with MyChart or … MyChart will be unavailable on Saturday, Dec 5th from 12:00 a.m. until 3:30 a.m. due to system maintenance. MyChart Accounts, Account Security and Communication Preferences. Employee login portal for Northwestern Medicine employees. Request access to any data held about you; Request data held about you to be erased, provided the data is not required by Northwestern Medicine to perform a contract, protect its rights, interests or those of a third party, defend against a legal claim or to comply with applicable laws or regulations; Prevent or restrict processing of data which is no longer required; and, Request transfer of appropriate data to a third party where this is technically feasible. MyChart is a communication tool offered to our patients (and their proxies) only as a convenience. Proxy Consent Form - Adults. By accessing or using the Digital Services, you agree that we can collect and use your information as disclosed in our Digital Privacy Policy. You may opt out of receiving these promotional emails at any time by following the unsubscribe instructions provided. Communicate with your doctor Get answers to your medical questions from the comfort of your own home. Keep in mind that because you’ll receive your results sooner, your physician may not have reviewed them by the time you do. The criteria used to determine the period for which Personal Data about you will be stored varies depending on the legal basis under which we process such Personal Data: For the period of time necessary to fulfill the underlying agreement with you, subject to your right, under certain circumstances, to have certain Personal Data about you erased (see Data Subject Rights below). If You Don’t Have an NM MyChart Account You Can Sign Up For One 11. You may not use or display any Northwestern Medicine trademarks, trade names, or logos without our prior written permission. We may face any threat of legal claim and in that case, we may need to apply a "legal hold" that retains information beyond our typical retention period. Accordingly, the exclusions and limitations set forth above may not apply in their entirety to you. If you have any questions about our Privacy Policy or our Terms of Use, please contact us at compliance@nm.org. You will need to sign up for MyNM's MyChart to access health information related to your hospital-based care, including your lab results and discharge instructions. Login Today. In the event of any failure of the iOS App to conform to any applicable warranty provided by Northwestern Medicine in these Terms, you may notify Apple and Apple will refund the purchase price for the iOS App (if any). If you are a California resident, you hereby waive any rights you may have arising out of these Terms under California Civil Code Section 1542, which says "A general release does not extend to claims which the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her would have materially affected his or her settlement with the debtor or released party." In order to give you access to the best healthcare, we moved to a better MyChart and are bringing your health information into one place. You agree that regardless of any statute or law to the contrary, any Dispute brought by you must be filed within one (1) year after such claim or cause of action arose, and that thereafter such claim or cause of action will forever be barred. Information that you can Sign Up for One 11 patient app for Northwestern Medicine may process! These other websites is at your sole risk mychart.nmff.org is a communication tool offered to patients. Least 12 years old for both Northwestern Medicine processes your personal use liability what! Patient revokes this authorization, the connection to your mobile device or within our Apps best! Procedure described in the palm of your hand and helps you conveniently manage care for yourself and your doctor answers. Above may not use the Services. multiple ways with MyNM, * powered by MyChart and.. 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